If you are planning to pay for your courses using a Purchase Order, please read the information below for the options that we have available to you for processing.
Option #1: Issue a Store Credit - Customer Manages & Places Order(s)
If you would like to do the purchasing yourself on the website, please send us a copy of the Purchase Order. Once we have the Purchase Order, we will issue a store credit on the administrator account for you to use on your order. The full purchase order amount will be credited. Upon credit placement, the entire amount credited will be invoiced for payment. The store credit will be available to you in your administrator account shortly after the purchase order is received. You can use your administrator account to place your order. Please see https://airchildcare.com/company-administrator-access/ for information on how to sign up for an administrator account and place your order.
Option #2: AIR Manages & Places Order(s)
If you would like AIR Training Solutions to process your Purchase Order, please send us a copy of the Purchase Order. We will also need the information below for each staff member taking courses:
1. First and Last name
2. Email address
3. Desired password for AIR account
4. State Registry Number (OPIN, MOPID, etc if applicable.)
5. Address and phone number (personal or company)
6. What course(s) they need
**Please note, when utilizing option #2, a 3% processing fee will be applied to your invoice. See processing fee policy below**
Option #3: Issue a Gift Certificate - Customer Manages & Staff Places Order(s)
You can send your purchase order to us and we can create a 12-digit code that you can give to your staff to use when they checkout on our site.
Purchase Orders can either be faxed or emailed to us. Our fax number is 855-657-2935. Our email address is office@airtrainingsolutions.com. Once your Purchase Order is ready, please let us know the name and email address for the person that should receive the invoice along with which option you would like. If it is the first option of you processing your order, you can note on your Purchase Order that you would like a store credit issued for your Purchase Order.
If you have any questions, please contact customer service at 888-994-2247 or office@airtrainingsolutions.com. Thank you!
Purchase Order Processing Fee Policy
A processing fee is assessed for all purchase orders to offset the administrative and system resources required for ongoing management. This includes, but is not limited to:
Administrative management:
Monitoring and maintaining open purchase order balances; issuing, reconciling, and tracking multiple invoices; and coordinating with designated school representatives regarding course changes, employee enrollments, and balance adjustments.
System and operational costs:
Maintaining records, system updates, and internal controls for partially fulfilled or long-term purchase orders, including account setup, employee roster maintenance, and related processing activities.